Useful Holiday Information


Pricing

TreeAll Just Skiing prices are quoted in pounds sterling for accommodation only. The hotel prices are based on two sharing a room. Supplements or reductions are applicable for single occupancy, third or fourth person sharing, suites and family rooms. Self catering accommodation is priced per apartment. Flight inclusive and tailor made holidays are available. Please call our Reservations Team on 01202 479988 or email for a quotation to suit your requirements to include flights, airports transfers or car hire and your choice of accommodation. We can also include insurance, ski pass, ski school and ski hire.

Hotel Grading

All accommodation is graded under the local Italian system, which differs from that of the UK. Hotels can vary within the same star rating. Further information is available from our Reservation Team. Where Just Skiing has marked accommodation as 'exclusive', this means that as far as we are aware, it is not available through any other UK tour operator at the time of the 2008/9 website going live.

Peak Rating

To help you choose the accommodation that suits your requirements for your holiday, we have introduced our own Just Skiing rating system indicated by the circular stamp on each accommodation page with a Peak Rating icon with number of mountain peaks awarded to that hotel or residence. This may or may not vary from the official Italian star rating depending on our opinion of how many peaks we think the accommodation should be awarded. Where the peak rating is lower, it may be a simple matter of the location of the hotel or lack of facilities. Please call our Reservations Team for more details on 01202 479988 or email

Ticket Wallets

Your ticket wallet will be sent out in the post 3 weeks prior to travel. Please ensure that you take your Just Skiing Ticket Wallet with you on holiday as it contains your flight tickets or confirmation number, accommodation, car hire or transfer vouchers as well as your ski school, ski pass and equipment hire vouchers (where applicable), plus lots of useful information. Please check all your documents in the wallet when you receive it to ensure that tickets, names, dates and times are all correct and inform us of any necessary alterations as soon as possible by telephone on 01202 489046.

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UK Airport Hotels and Airport Parking

Just Sardinia has linked with Holiday Extras, the UK's leading supplier of airport hotels, car parking and airport lounges, which can all be booked online. Click here for more information.

Flight Baggage (Additional Charges)

Your baggage allowance and in some cases, baggage size will vary with each airline carrier. Low cost carriers generally allow 15/20kg of luggage per person (some charge for hold luggage and ski equipment) and charter and schedule airlines generally allow 20kg. Infants do not have any baggage allowance. Baggage in excess of the carriers allowance may not be carried or will be subject to an excess charge. Bulky items such as pushchairs, wheelchairs and snowboards or skis etc may be carried, but you are advised to check with your airline direct prior to travelling. An excess charge is applied for snow sport equipment and varies depending on your carrier. In most cases, carriage of snow sport equipment must be pre-booked and pre-paid with the airline. Please call our Reservations Team on 01202 479988 for further information.

Flights and Travel to Resort

Flights, transfers and car hire are not included in the price of your holiday but can be booked separately (click here for Travel Options).  Travel times will vary depending on your destination airport, traffic and weather conditions. If travelling on the motorway you will have to pay motorway tolls, which can be paid using a credit card or local currency. For those travelling from Geneva, you will also have to pay a toll for using the Mont Blanc Tunnel.

Hotel Facilities

ChaletSome featured hotel facilities might not be available or fully operational in the early or late part of the season depending on the number of guests at the hotel or weather conditions. Accommodation facilities are subject to change at the management's discretion. We will endeavour to inform you as soon as possible of any changes that may effect your holiday, prior to your departure. Please note: Just Skiing endeavour to get the descriptions accurate by visiting the accommodation in April 2008. However, alterations to the accommodation after the website goes live cannot be accountable by Just Skiing.

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Special Requests

If you have a specific request for your holiday, we will do our best to honour this. However, A REQUEST IS NOT NECESSARILY GUARANTEED and is subject to availability at the time of arrival.

Self-Catering

Shopping - Supermarkets in Italy are generally open from 9am to 12.30pm and from 4pm to 7pm Monday to Saturday. Remember that shops may be closed between 12.30pm and 4pm. Depending on the time of year some supermarkets may be closed on Sunday. Please bear this in mind depending on your arrival time at your resort. There is a wide range of products available in the supermarkets but remember it is Italy, not the UK!

Accommodation
- Although the self catering accommodation will have a minimum of a fridge, sink, storage, crockery and utensils, there will not always be a kettles, toaster, microwave or oven. We suggest that you take with you some basic items such as a tea towel, dishcloth, salt and pepper, washing up liquid and possibly a travel kettle.

Cleaning & Linen - The number of times your apartment will be cleaned and the number of times that the linen and towels will be changed is stated on each individual accommodation page. If you require further cleaning or linen and towels, this can be arranged for an extra charge. Please discuss this with our Reservations Team before your holiday.

Just Skiing Representatives/Resort Assistance

Courmayeur and La Thuile: Just Skiing Resort Staff have been chosen for their wealth of local knowledge and customer service expertise. In Courmayeur, our Rep will be found at Ski In (the Ski Hire Shop) at Plan Checrouit at the top of the cable car from the town on the first day of your holiday and will help you and your family/party with ski hire and ski school. Please remember to bring your ski vouchers with you.

Our Rep in Courmayeur and La Thuile will be available via mobile phone during your holiday and happy to recommend excursions, activities, restaurants and places to visit depending on your own requirements and interests, and of course sort out any problems if they arise. If you wish to meet our Rep in the town or at your accommodation, please telephone them on the telephone number that will be given to you in your ticket wallet. There will also be an Emergency Telephone Number in case of need.

NB: THERE WILL BE NO JUST SKIING REPRESENTATIVE TO MEET YOU AT ANY OF THE AIRPORTS.

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Emergency Telephone Number

In your ticket wallet you will receive the Just Skiing emergency telephone number for your use in case of need. We also detail in our local information in your ticket wallet, emergency numbers for police, fire, ambulance and road assistance.

Money Exchange & Cashpoints

The currency used in Italy is Euros. Banks are generally open between 8.30am - 1.30pm and 2.30 - 3.30pm Monday to Friday. There are a number of Bancomat (cashpoint) machines available outside banks, which can be used with your UK cashpoint card and usual pin number with instructions available in English. Please note that hotels do not always change travellers cheques but do accept most major credit cards.

Complaints

In the unlikely event of dissatisfaction with an element of your holiday, we would stress to you to let our Representative and the accommodation provider know about it straight away so that we can rectify the situation as soon as possible. It is much better to solve any issues during your holiday than to wait until your return home. Please also refer to 'Complaints' in our Terms and Conditions.

Health and Safety

Your well being whilst on holiday is of prime importance to us and we will do our best to ensure your holiday is safe and trouble free by working with our accommodation and service providers. It is, however, important to remember that standards abroad are not always the same as those we would expect at home and so we do ask you to take care while you are away. We strongly urge you to follow the safety guidelines detailed in our documentation plus any extra information afforded by individual service providers.

Insurance

We strongly recommend that you and all the members of your travelling party are adequately insured with travel and medical cover as soon as you book your holiday.   Policies may be organised through Just Skiing in conjunction with Holiday Extras by clicking here.

We also recommend that you have a European Health Insurance Card for reduced cost medical treatment in Europe that can be obtained via the Post Office in the UK or www.dh.gov.uk/travellers

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ABTOI Just Sardinia