Financially Protected Holidays with the following Approved Travel Associations

Just Skiing are fully paid members of ABTA (Association of British Travel Agents), ABTA number W6775. ABTA's principal role is to ensure decent standards of service and business by requiring that its members adhere to codes of conduct, which have been drawn up in conjunction with the Office of Fair Trading. It also ensures that if you have booked accommodation only, your holiday is financially protected giving you confidence and complete peace of mind.

Just Skiing are members of the ATOL (Air Travel Organisers License) Protection Scheme. This means that air holidays and flights shown are ATOL Protected by the Civil Aviation Authority. Our ATOL number is ATOL 5994.

Just Skiing are members of ABTOI which keeps us up to date with developments in tourism on a regular basis, enabling us to offer our customers up to date information and advice.

Just Skiing are members of the Association of Independent Tour Operators, again giving you complete peace of mind in knowing that we have to operate our company under the eagle eye of AITO and abide by the AITO charter detailed below.

AITO is the Association for independent and specialist holiday companies. Our member companies, usually owner-managed, strive to create overseas holidays with high levels of professionalism and a shared concern for quality and personal service. The Association encourages the highest standards in all aspects of tour operating.

EXCLUSIVE MEMBERSHIP

AITO sets criteria regarding ownership, finance and quality which must be satisfied before new companies are admitted to membership. All members are required to adhere to a Code of Business Practice which encourages high operational standards and conduct.

FINANCIAL SECURITY

An AITO member is required to protect money paid by customers to the member for any holiday sold under the AITO logo. This protection applies to customers who are in the UK at the time of booking or to overseas customers who have booked directly with the member. Members have to comply with UK Government Regulations in this respect. Members submit details of their bonding or guarantee arrangements to the Association on a regular basis.

ACCURATE BROCHURES AND WEB SITES

All members do their utmost to ensure that all their brochures and other publications, print or electronic, clearly and accurately describe the holidays and services offered.

PROFESSIONAL SERVICE AND CONTINUAL IMPROVEMENTS

All members are committed to high standards of service and believe in regular and thorough training of employees. Members continually seek to review and improve their holidays. They listen to their customers and always welcome suggestions for improving standards.

MONITORING STANDARDS

AITO endeavours to monitor quality standards regularly. All customers should receive a post-holiday questionnaire the results of which are scrutinised by the Association.

RESPONSIBLE TOURISM

All members acknowledge the importance of AITO's Responsible Tourism guidelines, which recognise the social, economic and environmental responsibilities of tour operating. Those demonstrating their achievements beyond the pure acceptance of this principle are recognised by the award of 4 or 5 star status.

CUSTOMER RELATIONS

All members endeavour to deal swiftly and fairly with any issues their customers may raise. In the unlikely event that a dispute between an AITO member and a customer cannot be settled amicably, AITO's low-cost Independent Dispute Settlement Service may be called upon by either side to bring the matter to a speedy and acceptable conclusion.

Just Skiing is a member of the Association of Independent Tour Operators. To contact the Association, visit www.aito.co.uk or call 020 8744 9280.

Just Skiing are affiliated with the Ski Club of Great Britain which offers many benefits including holidays discounts for their members visit www.skiclub.co.uk